Being a Call Centers near Tijuana, Baja California officer is not easy. Why? because this job is called as one of the most stressful jobs in the world. People may think that this job is kind of: “Ah, you just have to sit and take calls from customers. What is so hard about that?”. But, it is not that easy. A call center employee has to be smart to control their emotions so they can work their best when serving the customer. Yet, when they have to face a “bad” customer, they have to hide their emotions and act friendly while listening to customers complain best call centers.
Research said that this job entered into 27 jobs in the world with high-stress levels. Three employees of an oil company GS Caltex and AdQUA interactive communications agency from Korea faced verbal abuse from customers and make them stressed out. The company found a way to deal with what happened to their employees. They ask their employees to record their (employee) family members’ audio to make a ringtone. Its function is to remind customers to act appropriately and remember their family’s voice when they want to get angry.
Surprisingly, it really works! This solution actually makes these employees more valued by customers and does not say a dirty or angry with words to the theme?
From this, it is known that professionals are a very important key to being a call employee. In addtion, the experience is also a very necessary. Likewise, Titan Call Center Tijuana, which has experienced up to 15 years, can solve customer’s problem.
Titan Call Center is located near Tijuana, Baja California. Precisely in northern Mexico, directly bordered town with Sand Diego. With high-level experience and high professionalis, Titan call Center Tijuana is one of the most sought-after Call Centers. Ask them. Call now. 619-637-3293.
Titan Call Center Tijuana
Lorenzo Barcelata #26, 1, 22435 Tijuana, B.C.
Call center in Tijuana, Mexico